Please document a brief 3-minute Loom video introducing your self and sharing why you’re an important match for the position. Don’t overlook to incorporate the hyperlink along with your software (or we’ll reject it:)!
Answering buyer questions through reside chatWriting assist articlesOnboarding new customersChecking in with prospects regularlyReporting bugsScheduling gross sales calls
Necessities
Sturdy technical data of eCommerce, funds, Stripe, occasion ticketing, or related industriesAt least 1 years of expertise in technical assist (ideally B2B)Glorious written and spoken English skillsYour personal gear, together with:A Mac and iPhoneMicrophone headsetA quiet, presentable workspace (you will be becoming a member of calls, and recording Loom movies)Quick and dependable web connection
Our prospects are primarily within the U.S. and Europe, so that you’ll want not less than 4 hours of overlap with U.S. enterprise hours, together with some overlap with the West Coast.
Instruments you’ll be utilizing
Checkout PageStripeCrispNotionSlackLoomSanity CMS
Interview course of
Submit a brief 3-minute Loom video introducing your self and explaining why you’re an important match for the position.Be a part of a 30-minute name to satisfy the co-founders.Full a 3-day paid trial to point out your abilities in motion.
If this feels like match, we’d love to listen to from you!