When you have glorious operational and problem-solving abilities or have labored with any sort of paid promoting, this is able to be an amazing long-term match for you with very excessive progress potential.
As Head of Operations at MediaBuyer.com, you will personal essential enterprise operations whereas making certain distinctive buyer experiences and constructing the operational spine to scale to a whole lot of lively purchasers. You’ll develop into a really excessive worth “connector” within the paid advertisements business – collaborating with a number of the greatest advert expertise on this planet to assist manufacturers maximize their attain and impression.
YOU MUST have these abilities:
Expertise constructing and optimizing operational programs and processesAbility to prioritize and manage a number of projectsExperience with paid promoting (Google/YouTube, Meta, TikTok, and many others)Previous expertise managing a number of high-end purchasers, ideally for on-line businessesPerfect written and verbal communication skillsExtreme consideration to element
Preferable:
Previous expertise working advertisements or hiring/managing media buyersFamiliar with normal recruiting practices
Construct and optimize the operational spine wanted to scale to 100+ lively purchasers and ship the best stage of expertise to customersHandle core enterprise operations, together with group coordination, course of optimization, vendor and consumer relationships, and billing.Collaborate with management group to outline and execute strategic initiatives for scaling operations and enhancing buyer satisfaction.Create documentation, SOPs and playbooks for ongoing improved effectivity and scaling operationsTrack and enhance key buyer success metricsIdentify and implement effectivity enhancements throughout the shopper success
Consumer Success:
Personal the end-to-end consumer expertise from onboarding to ongoing Rolls-Royce stage concierge supportManage day by day communication with purchasers and group, primarily written communication by way of Slack (minimal conferences)Lead consumer calls with management group, together with kick-off calls, and month-to-month efficiency reviewsInterface with our neighborhood and Media Purchaser expertise to assist them when wanted
We’re very near scale mode at our firm, so there may be very excessive potential for progress and impression right here. We deliver on manufacturers that you’ve got most likely heard of already. We serve well-known manufacturers, together with giant superstar influencers, main commerce manufacturers, and folks you see on TV or promoting on TV.
We’re 100% distant.
You’ll be sorted and a part of our on-line tight-knit household. There may be additionally important potential for profession progress, and we provide profit-sharing with core group members. Our group leaders began in assist roles, and we prioritize selling and hiring from inside! We rent primarily based on tradition first, skill to study a quick second, and abilities final.
Imaginative and prescient
We’re constructing probably the most clear and merit-based media purchaser market on the net. Although our final mission is to remodel promoting right into a pressure for good by uniting purpose-driven manufacturers with confirmed media patrons who may also help them develop.
This function begins part-time with clear transition to full-time.