In case your Garmin watch is exhibiting a blue triangle, you’re not alone—Garmin has acknowledged that different customers are experiencing this, and has printed directions for fixing it. The difficulty impacts a number of fashions of watch, together with Fenix, Epix, and Forerunner watches.
The corporate initially advised me in an e-mail: “Garmin is researching stories of units displaying a blue triangle when beginning a GPS exercise. A reset by urgent and holding the ability button might restore performance. We are going to present extra info on a everlasting repair when accessible.”
They’ve since up to date the message on their web site to say: “We’re conscious of a problem inflicting some units to be caught on the beginning up display or a blue triangle. To resolve this, press and maintain the ability button till the system turns off, then energy it again on, and sync with the Garmin Join app or Garmin Categorical. If this doesn’t resolve your situation, Please click on right here for extra info.”
What’s the drawback?
Customers are reporting that their watch will go right into a “boot loop,” the place it retains rebooting however by no means managing to completely begin up. The watch shows a blue triangle, as proven on this Reddit submit.
Epix, Fenix, Forerunner, Venu, and Vivoactive watches appear to be affected, in response to feedback in numerous Reddit posts. The web page that Garmin linked with reset directions additionally mentions Edge bike computer systems, and Intuition and Strategy watches. Just some fashions are affected; for instance, the Vivoactive 4 is talked about on that help web page, however the Vivoactive 5 just isn’t.
The blue triangle situation might have been triggered by beginning a GPS exercise, which Garmin acknowledged in its preliminary assertion, however the firm has not confirmed whether or not that is the exact trigger. Some customers seen it occurred after logging a non-GPS exercise, and one says it began once they scrolled over a “climate app/widget.”
Reddit customers are speculating that the difficulty might have been brought on by a defective GPS file. In keeping with this idea, it doesn’t matter when your watch was final up to date, or whether or not you might be within the beta program (which grants early entry to new options). Somewhat, the corrupted file can be synced to your watch throughout regular use. That may clarify why it began affecting so many individuals without delay.
That mentioned, I wasn’t in a position to reproduce this situation on a Vivoactive 5 or a Forerunner 265. On each, I began and completed a GPS “Stroll” exercise a number of occasions and the watch stayed practical. Earlier this morning I did a non-GPS power exercise on my 265S and in addition seen the climate from the identical watch. No points to this point, however I’m hesitant to strive a GPS exercise.
How you can repair the difficulty (perhaps)
Garmin’s offical recommendation is is to carry the ability button till the watch turns off, after which flip the watch on once more. On a Forerunner, the ability button is the highest left one, labeled “mild.” Listed below are directions for the way to do that on different watch fashions.
If that does not work, they level you to this help web page that seems to clarify the right way to do a tough reset in your watch. This can delete some information, like your Pockets setup and a few of your Physique Battery and step rely information. (Some units have a backup and restore function that will assist.) When you comply with the steps, you may must reconnect your watch to your telephone.
Redditors got here up with an alternate answer whereas ready for this one, recommending that customers join the watch to a PC with a knowledge/charging cable, and deleting a particular file from the watch. Right here is the Reddit remark describing this process, however Garmin has not confirmed whether or not this precisely describes the difficulty or will repair it. That mentioned, if they’re right, and if Garmin fastened the corrupted file on their finish, the reset process may match by deleting that file. I will replace this submit once more if Garmin offers extra info confirming the trigger.