We’re in search of a candidate with telephone expertise in gross sales, who’s fluent in each spoken and written English. It is a distant job place with a name heart really feel, so in case you are reliable with a superb work ethic, and a distraction-free workspace, you possibly can work from the consolation of your individual residence.
This function begins as a seasonal place (Feb – Sept), however with robust potential to show right into a long-term place primarily based upon efficiency. We even have an all-inclusive type of coaching accessible to get you began, and steady coaching updates all through the season to make sure you have all of the instruments you’ll want to succeed whereas dealing with calls.
Duties:
o Inbound and outbound calls (heat calls).
o On this place, you may be taking round 200 calls per week. Most gross sales are accomplished in calls that final 6 to fifteen minutes.
o Our hours of operation are 7a-12a CST M-F, and 8a-10p CST Sat-Solar. We provide 8hrs per day for a max of 5 days per week (40hrs) throughout these hours.
o You’ll clarify who we’re (a garden care providers platform), what we do (match garden care professionals with householders), present job estimates, and efficiently guide and upsell prospects for recurring providers.
o You must have an understanding of tips on how to join with a US primarily based buyer and shut a sale over the telephone. Overcoming objections and upselling abilities are a should.
What are we in search of:
o Capability to ascertain rapport with prospects
o Capability to supply superior service to each buyer by using all accessible instruments and sources
o Capability to promote and shut offers over the telephone
o Capability to crush outlined gross sales targets and agent metrics
o Adaptable to vary
o Empathy to prospects
o Capability to stick to a schedule
o Excessive productiveness at outlined proficiency ranges
o Willingness to obtain and act on suggestions from the management group
Necessities
Not less than a highschool graduate EXCELLENT written and verbal English abilities Expertise of at 2 years within the BPO trade is most well-liked Prior expertise utilizing CRM and VoIP software program is a plus Laptop, laptop computer or desktop with a digital camera (8GB RAM, Corei5 Processor) with a noise-canceling headset. We can’t use chrome books, tablets, ipads, or cell telephones as they don’t seem to be suitable with our telephone system. Constant energy supply; and dependable web connection (25 Mbps, with a backup connection of 10 Mbps) in a quiet area that’s free from distractions to work Most well-liked ISP/Web suppliers are PLDT (#1) or Converge (#2) Again up energy and web provides to make sure you’ll be able to full your full shift Prepared to work US hours and weekends; and amenable to working in rotating shifts
Advantages
CompensationBase Pay: $5/hourPerformance-Based mostly Fee: Earn an extra $1 to $4 per hour, primarily based in your gross sales success.Whole Potential Pay: $6 to $9/hour with constant efficiency.Nice Tradition: One of many high locations to work in Austin in 2018, 2019, and 2020, and within the US in 2021, we’re all concerning the group. That is why now we have spent an enormous period of time discovering humble, passionate, and good people that you’re going to get to work with on daily basis.
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