Concerning the Firm
Relay Commerce is an e-commerce enablement platform providing scaling options throughout personalised messaging, social commerce, and buyer retention, serving to retailers navigate the quickly evolving digital panorama with a complete suite of instruments. The Relay suite of options presently drives greater than $1 billion in combination incremental gross merchandise quantity for greater than 35,000 retailers.
The Relay ecosystem presently consists of eight software program merchandise that speed up service provider income development via e-mail advertising and marketing automation, on-page conversion optimization, consumer generated content material administration, retention analytics, and subscription administration. Relay’s suite of merchandise are established as key income technology instruments for progressive e-commerce retailers worldwide.
Concerning the Position
Engineering Managers at Relay are accountable for the technical and supply output of the engineering groups they assist run. The position is break up into three pillars; individuals, product and technical management.
Collaborating extensively with all applicable stakeholders, you’ll assist our groups ship nice work that basically issues to our clients, to a excessive technical normal.
Engineering Managers should be distinctive technical communicators; you have to have the ability to perceive, articulate and discover potential options and technical challenges.
Main Tasks
Being accountable for supply throughout the groups that you just handle; making certain groups are working at an efficient, sustainable tempo.Making certain that your workforce members are acting at (or attain) a excessive bar of technical skill. You’re accountable for the efficiency and development of the engineers in your groups.Companion with each product and technical workforce members to assist outline, talk and prioritize upcoming work.This entails loads of communication and technical writing.Lead two groups of between 6-10 engineers in whole, and assist, coach and develop them with common 1:1’s and steady suggestions.Bear in mind the human; notice every workforce member has their very own views, wants, needs, challenges and frustrations. Work to know them – and assist them develop – as people.Preserve your technical data; though you’ll by no means be working within the “line of supply”, it’s best to plan to spend 10-20% of your time engaged on technical duties on the merchandise that you just oversee.Present actionable insights into how one can strategy bigger technical duties – though you defer to workforce members first.Companion with the Head of Engineering; working carefully with them to ship company-wide insurance policies, aims, processes and requirements.
Necessary Traits for Success
Snug with ambiguity; bigger aims hardly ever begin fully-formed. You’ll have a excessive diploma of autonomy to assist us clearly outline these aims.Group-oriented; You measure your success by the achievements and development of these you lead. You “play nicely with others”. You belief your workforce to resolve issues; you give clear steering after which “let go of the vine” and allow them to ship.Strategic thinker; You’ll be able to steadiness instant wants with a long-term imaginative and prescient, making certain sustainable product development.Consequence-focused; You assess outcomes, not processes. You information groups in direction of making the very best influence.Robust sense of possession; You do what must be performed for achievement; you’re taking delight in your work and are dedicated to delivering high-quality, impactful options.
Required Experience
You’re anticipated to have just lately labored in a hands-on position at a senior stage. While you’ll not be engaged on options or bugs off a groups backlog (i.e. not a part of their velocity), you might be anticipated to develop and preserve a excessive stage of technical data concerning the functions your workforce members work on.
Technical
Important, confirmed, senior-level expertise with full-stack JavaScript frameworks, working throughout each frontend and backend techniques. Our steering is 7+ years at senior stage. Robust expertise with PostgreSQL, MySQL or different RDBMS.Expertise with observability instruments, their worth and the way finest to make use of them e.g. utilizing the Golden Indicators.Earlier expertise working in e-commerce.Extremely fascinating: Expertise working containers on AWS/GCP (and expertise with cloud infrastructure platforms as a complete).Extremely fascinating: Expertise with e-commerce marketplaces akin to Shopify and WooCommerce.
Management
Confirmed expertise rising, main and managing engineering workforce members.In a position to present enter on, perceive and problem engineering selections.Pure skill to encourage and encourage a workforce.
Product
Supply expertise; you could have outlined and shipped main initiatives as a part of a workforce.Glorious written and verbal communication expertise; you’ll be able to write clear and succinct explanations of technical subjects for a wide range of audiences.
Training
Extremely fascinating: Bachelors or Masters diploma
The Interview Course of
Preliminary name (half-hour). You’ll converse with our Individuals workforce, who will ask about your earlier roles & expertise main engineering workforce members. They’ll have the opportunity that can assist you perceive Relay as an organization, too, and test you meet our minimal necessities.First spherical (half-hour) – You’ll converse with the Head of Engineering, briefly discussing your earlier roles and expertise once more. They’ll have an interest to listen to examples out of your earlier expertise about the way you’ve formed the merchandise you’ve labored on, and the way you’ve shipped advanced issues.Technical evaluation (variable, and as much as you) – We wish you to show your senior stage of technical expertise; we do have a take residence evaluation, which is our default for all engineering workforce members at Relay – however you inform us how you desire to us to evaluate you right here.
a) Offering us code samples / open supply work you’ve performed up to now is an possibility, as is a stay pairing train on a name, utilizing your instruments, surroundings and language.
Second spherical(1 hour) – You’ll meet with our Chief Know-how Officer and Head of Engineering, and focus on your technical evaluation first (we’d even ask you the way you favor to evaluate engineering skill throughout interviews!) after which transfer on to extra particular questions on your expertise and expertise in technical areas.Third spherical (1 hour) – You’ll meet with our Chief Government Officer, Ricardo Hinds, who (at current) leads our Product operate throughout all Relay BU’s – and maybe one other management workforce member. They’ll focus primarily in your skill to set groups up with clear steering on what to construct (and why it’s necessary), however it’s best to anticipate different, extra common questions right here too.
Advantages & Perks
Work From Dwelling StipendTherapy/Psychological Well being ReimbursementPaid Parental LeaveFlexible Time OffAnnual Firm OffsiteCo-working Area AllowanceCompany Swag
Relay Commerce is an equal alternative employer. We have fun variety and are dedicated to creating an inclusive surroundings for all workforce members.
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